About Us
We believe that our experience, continuing education, training, and use of the best “Restorative Cleaning” practices set us apart from other carpet and upholstery cleaning companies.
The Company
Professional Carpet Care is a full service carpet and upholstery cleaning company based in Chapel Hill and Durham, NC. We provide a broad range of professional services for residential and commercial customers, rental properties, and apartment communities.
Professional Carpet Care was founded by Steve and Jason Lund, a father and son team. Since 1991, we have focused intently on providing quality services to our customers at a fair and reasonable price. Throughout our history our customers have recognized the high level of service and quality we provide resulting in a 90% repeat and referral clientele.
Our values speak to our ethics, experience, and history in the market. We continually seek to maintain the highest levels of service and integrity in everything we do.
As Your Carpet Care Experts, We Strive to Be:
Reputable
We understand that our customers are our best advertising.
Credible
We make commitments when we know that we can be effective in delivering complete satisfaction, not just to win your business.
Competent
We provide services to their fullest, using the best techniques, the latest state-of-the-art equipment, and technology.
Flexible
We work to make our services and scheduling fit your needs, not to be a hindrance.
Professional
We believe that our experience, continuing education, training, and use of the best practices set us apart from other carpet cleaning companies.
Helpful
Our crews love what we do, and we will do our best to be accommodating, respectful, and helpful throughout every cleaning project.
Working With Professionals
Choosing a professional for carpet care in Durham, NC, is paramount to maintaining the longevity and appearance of your carpets. Professionals possess the necessary expertise, equipment, and cleaning solutions that are often beyond the scope of everyday household cleaning. They are adept at tackling stubborn stains, dirt, and allergens that can get deeply embedded in the carpet fibers, potentially affecting indoor air quality and the overall health of the inhabitants. Moreover, professionals are knowledgeable about the specific care needed for different types of carpets, ensuring that the cleaning process enhances the carpet’s durability without causing damage. Opting for a professional service not only revitalizes the look of your carpets but also contributes to a cleaner, healthier living environment, making it a wise investment for homeowners and businesses in the Durham Triangle Area.
Carpet Care FAQ:
Is there anything I should do to prepare for your arrival?
It’s a good idea to vacuum before we arrive and make sure that toys small items are picked up from the floor. We carefully move all reasonable furniture and put it back in place. However, we do ask that you remove all breakables such as lamps, knick-knacks, and photo frames.
How soon can I walk on the carpet?
You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
How often should my carpet be cleaned?
We recommend cleaning residential carpet with medium traffic at least once a year. Doctors recommend that people with allergies and Asthma clean their carpeting and upholstered furniture every 3 to 6 months. Vacuuming alone will not do the trick. Professional cleaning is the key to killing dust mites which are the number one cause of allergens in the indoor environment.
Note: Carpet protector is strongly recommended as it can prevent many permanent stains, assist in resisting traffic area damage and make future cleaning more effective. Regular foot traffic removes much of the factory protection from your carpet, leaving your carpet unprotected could allow permanent stains, premature wear and cause a lower appearance level. Ask your technician about carpet Protector.